Palm Life Elite Fitness LLC

Palm Life Elite Fitness LLC ("Palm Life Elite Fitness", "Business", "we," "our," or "us") is committed to respecting your privacy and protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect client information.

By engaging in services with Palm Life Elite Fitness LLC, you agree to the practices described below.

1. Information We Collect
   • Personal Information You Provide:
     • Contact information (name, email, phone number).
     • Health and fitness information voluntarily provided through the PAR-Q (Physical Activity Readiness Questionnaire) or similar forms.
     • Doctor's notes, if applicable, confirming readiness to participate in physical activity.
   • Payment Information:
     • We do not collect or store credit card or banking details. We only accept cash in person.
   • Scheduling & Communication:
     • If you communicate with us through email, text, or third-party platforms (e.g., Outlook, Instagram, Zoom, Calendly), those services may collect and store certain information. Their privacy practices are governed by their own policies.
2. How We Use Information
   We use the information you provide for the following purposes:
   • To design and deliver safe, effective personal training programs.
   • To maintain records for scheduling and communication.
   • To ensure compliance with medical recommendations when required.
   • To respond to your inquiries and provide client support.
3. Confidentiality of Health Information
   • Information shared on PAR-Q forms, medical notes, or during consultations is kept strictly confidential.
   • We do not share your health or personal information with any third party without your consent, except in the event of a medical emergency (see Section 7).
4. Marketing & Testimonials
   • We will never use your photos, likeness, testimonials, or results for marketing without your written consent.
   • You may withdraw consent at any time.
5. Data Retention & Security
   • Paper forms (such as PAR-Qs) are stored securely and destroyed by shredding after the retention period.
   • Digital records are stored on secure systems and deleted after 1 year, unless required by law or ongoing services.
   • We take reasonable precautions to protect your information; however, no method of electronic transmission is 100% secure.
6. Electronic Communication Risks
   • By communicating with Palm Life Elite Fitness LLC through email, text, or social media, you acknowledge that these channels carry SOME security risks.
   • We RECOMMEND avoiding the sharing of highly sensitive information over these methods.
7. Emergency Situations
   • In the event of a health or medical emergency during training, we may disclose relevant health information to emergency personnel to ensure your safety.
8. Third-Party Services
   • Scheduling tools, communication platforms, payment processors, and video conferencing services we may use (e.g., Stripe, Instagram, Outlook, PayPal, Zoom, Calendly) each maintain their own privacy policies.
   • We encourage you to review their policies if you use these services in connection with our business.
9. Website & Cookies
   • If you visit our website, basic usage data may be collected through analytics tools or cookies.
   • This data is used only to improve the website experience and is NOT shared or sold.
10. Social Media
    • If you engage with us through social media platforms (e.g., Instagram, Facebook), be aware that your activity is governed by those platforms' privacy policies.
11. Legal & Regulatory Compliance
    • While Palm Life Elite Fitness LLC is not a covered entity under HIPAA, we voluntarily uphold strong confidentiality and privacy practices to safeguard your information.
    • If required by law, we may disclose information to comply with legal obligations.
12. Your Rights
    You have the right to:
    • • Access or request a copy of your information.
      • Request correction of inaccurate information.
      • Request deletion of your records, subject to legal and contractual obligations.
      • Withdraw consent for use of your information in marketing.
13. Changes to This Policy
    We may update this Privacy Policy from time to time. Updates will be posted with a new “Effective Date.”
14. Contact Us
    For any questions about this Privacy Policy or how your information is handled, please contact:
    
    Palm Life Elite Fitness LLC
    Email: [email protected]
    Phone: 352-775-1644